Privacy Policy
Last revised: January 17, 2022
Guardian Angel Loan is a DBA of Dove Foundation, Inc., a 501(c)(3) non-profit corporation. This privacy policy describes how we collect, use, and protect your personal information through our website at www.guardianangelloan.com.
Information We Collect
Personal Information
We collect personal data from applications and transactions, including:
- Name, address, and telephone number
- Social security number and date of birth
- Banking and payment information
- Email address
Non-Personal Information
We also collect non-personal data automatically, including:
- Cookies and session identifiers
- IP addresses and log files
- Mobile device identifiers (IDFA/AAID)
- Pixel tags for analytics and advertising
- Browser type and operating system
- Previously visited websites
Transaction Information
Information about your transactions with us, our affiliates, or others — including payment history, billing/payment information, and purchase records.
How We Use Your Information
We use the information we collect to:
- Send requested products and services
- Respond to customer service inquiries
- Deliver marketing communications
- Improve website functionality and user experience
- Personalize your experience
- Detect and prevent fraud
Information Sharing & Disclosure
Parties We May Share With
We may disclose your nonpublic personal information to:
- Affiliated company groups, employees, agents, and representatives
- Courts and governmental agencies
- Outside lending and financial institutions
- Billing service providers
- Mail and telephone service companies
- Attorneys or other professionals
- Marketing services companies or financial institutions with joint marketing agreements
Disclosures Without Consent
We may disclose information without your consent as permitted by law, including to:
- Respond to subpoenas, court orders, judicial process, or regulatory authorities
- Furnish information to consumer reporting agencies
- Facilitate a proposed or actual business sale, merger, or transfer
- Protect against fraud and ensure confidentiality and security
- Assist collection agencies, attorneys, and entities in debt collection
Your Opt-Out Rights
If you do not want your nonpublic personal information disclosed to affiliated or nonaffiliated third parties, you may "opt out" by contacting us. Exceptions apply for disclosures permitted by law.
If you are a new customer, we can begin sharing your information 30 days from the date we send our privacy notice. You may contact us at any time to limit sharing.
To opt out of marketing communications, email support@guardianangelloan.com with "Stop Communications" in the subject line.
Confidentiality & Security
We restrict access to your nonpublic personal information to those employees and other parties who must use that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations to guard your information.
While we use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
Cookies & Tracking
We store cookies on your computer to save information entered during your prior visits and to determine access rights. These cookies are necessary for service delivery and may communicate with our servers to transmit and receive information.
State-Specific Notices
California Residents
California residents may request:
- Disclosure of collected personal information
- Disclosure of personal information sold or disclosed for business purposes
- Deletion of personal information
- Opt-out of personal information sales
- Data access and portability
Guardian Angel Loan will not discriminate based on your exercise of such rights. To make a request, contact us by website, mail, or phone.
Vermont Residents
We automatically treat accounts with Vermont billing addresses as if you requested that we not share your information with nonaffiliated third parties, except for joint marketing agreements where we disclose only name, address, contact information, transaction information, and customer experience.
Nevada Residents
Nevada residents receive specific privacy notices with additional protections as required by state law.